Returns & Exchanges

Please Note: Processing returns and exchanges is currently delayed up to two weeks.

Holiday Extension:
Orders placed 10/3/2024 – 12/31/2024 are eligible for return or exchange through 1/31/2025. Orders placed starting 1/1/2025 will adhere to the 30-day return policy. Final sale items cannot be returned or exchanged. If you have any questions, please Contact Us.

Rock & Republic stands behind the quality of everything we sell, and we want you to be happy with your purchase. If you are not satisfied with your Rockandrepublic.com purchase, you are welcome to return or exchange it for any reason within 30 days of purchase (orders placed prior to August 29, 2024 can be returned or exchanged within 60 days of purchase).

Returns:

  • Returned garments must be in their original, unused condition with tags attached. Items ordered from Rockandrepublic.com may not be returned through retail stores. Items purchased at retail stores may not be returned to Rockandrepublic.com.

  • For eligible US returns, a $6.95 processing fee will be deducted from your refund. Shipping charges are not refunded.

Exchanges:

  • Exchanged garments must be in their original, unused condition with tags attached. Items purchased at retail stores are not eligible for online exchanges at this time. Currently, we only allow size exchanges online. If you would like to try a different color, please contact us and we'd be happy to help.

Ready to start a Return or Exchange?:

  • After signing into your account, go to Order History and click on the order with the item(s) you want to return or exchange.

  • Don't have an account? Click here to look up your order and begin the process.

  • At this time, returns and exchanges must be processed separately. If you have any questions, please contact us and we'd be happy to help.

COMMON QUESTIONS

If you need a different size, color, or style that better suits your needs, contact us at 1-866-RRSTYLE (777-8953) before initiating your return. We’ll assist you with your replacement order.

Please contact us for assistance.

If you don't have your order number, you can sign into your account and view your Order History. If you don't have an account, please contact us and we will provide your order number.

The return process is the same for any method of payment. Your refund will be credited back to the original form of payment.

Click here for more information about our warranty.